Terms and Conditions

Last Updated: [29/10/25]
Effective in: Kingdom of Saudi Arabia

Welcome to Fine Silver (“we,” “our,” “us”).
By accessing or using our website https://finesilverofficial.com/, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

If you do not agree to these Terms, please refrain from using our website.

1. General Information

Fine Silver is an online jewellery store based in the Kingdom of Saudi Arabia, specializing in 925 sterling silver jewellery and other fine accessories.

These Terms govern your use of our website and any purchases you make through it.

2. Eligibility

By using this website, you represent that:

  • You are at least 18 years old or using the site under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements under applicable Saudi laws.

3. Products and Availability

  • All our jewellery products are handcrafted and may vary slightly in appearance from images shown online.

  • Product descriptions and prices are subject to change without prior notice.

  • We reserve the right to limit the sale quantities or discontinue products at any time.

4. Pricing and Payment

  • All prices are displayed in Saudi Riyals (SAR) and include applicable VAT, unless stated otherwise.

  • We accept payments via credit/debit cards, bank transfers, and other approved payment gateways.

  • By submitting payment information, you represent and warrant that you are authorized to use the chosen payment method.

Fine Silver is not responsible for any errors arising from inaccurate payment details provided by the customer.

5. Shipping and Delivery

  • Orders are shipped within 5-10 business days after payment confirmation.

  • Delivery times vary depending on your location within Saudi Arabia.

  • We partner with reputable courier companies for secure and timely delivery.

  • Any customs, duties, or additional charges imposed by local authorities are the customer’s responsibility.

6. Returns, Refunds, and Exchanges

Our Refund and Returns Policy applies to all purchases made through our website.

Please refer to our detailed policy here: https://finesilverofficial.com/refundandreturn

In summary:

  • Returns accepted within 7 days of receipt for eligible items.

  • Custom-made, engraved, or hygiene-sensitive products (like earrings) are non-returnable, except in cases of defect or damage.

  • Refunds are processed within 7–14 business days after approval.

7. Intellectual Property Rights

  • All website content — including text, graphics, images, logos, designs, and product photography — is the exclusive property of Fine Silver.

  • You may not copy, reproduce, or distribute any content without our prior written consent.

  • Unauthorized use may violate copyright, trademark, and other applicable laws.

8. User Accounts

  • To make a purchase, you may be required to create an account.

  • You are responsible for maintaining the confidentiality of your account credentials and restricting access to your device.

  • Fine Silver reserves the right to suspend or terminate accounts suspected of fraudulent or unlawful activity.

9. Prohibited Activities

You agree not to:

  • Use the website for any unlawful purpose;

  • Attempt to gain unauthorized access to our systems or data;

  • Upload or transmit harmful code, malware, or spam;

  • Engage in actions that damage or disrupt the website’s functionality.

10. Limitation of Liability

  • Fine Silver strives to ensure accuracy in all product information and services; however, we make no warranties or representations regarding the completeness or accuracy of the website content.

  • To the maximum extent permitted by Saudi law, Fine Silver shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.

11. Indemnification

You agree to indemnify and hold harmless Fine Silver, its employees, agents, and affiliates from any claims, damages, losses, or expenses resulting from your breach of these Terms or misuse of our services.

12. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy, available at [Insert link to Privacy Policy].
By using our website, you consent to our data collection and usage practices.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in [Your City], Saudi Arabia.

14. Amendments

Fine Silver reserves the right to modify or update these Terms & Conditions at any time without prior notice.
Continued use of the website after such modifications constitutes your acceptance of the updated Terms.

15. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us:

Fine Silver
📧 Email: thefinesilver925@gmail.com
🏢 Address: [Insert Business Address, City, Saudi Arabia]

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